Law Firm Marketing

What If You’re the Unproductive Partner?

Your firm makes you a partner based on potential—a belief that everything the partners have observed indicates you have the characteristics to be successful. You've got what it takes! But making partner is one thing. Staying partner ...

Karen MacKay - August 1, 2012
Why Skype? Get Google Hangouts

Google+ is Google’s effort to create a social media community. It seems like a lot of people have a Google+ account but don’t really use it. There is, though, one aspect of Google+ that differentiates it from the other social media sites and ...

Ruth Carter - July 20, 2012
The Future Is Hazy—What Now?

This summer, the hottest ticket at state bar association annual meetings seems to be sessions focused on the future of the business of practicing law. And with just cause. There's a lot going on out there to make us nervous. Increased ...

The Editors - July 9, 2012
Step into Your Client’s Shoes

I learned everything I ever need to know about client service the first time I closed a deal on my own. I was a young client, anxiously micro-managing a negotiation that my outside counsel (whom I’ll call Steve) could have mastered in his sleep. ...

Precious Williams Owodunni - June 26, 2012
Measuring Up on the InterWebs

I confess that writing a post about ways to measure social media performance took some thinking, mainly because I don’t put much stock in the typical metrics, like follower count. Getting people to follow you is easy. Getting people to engage ...

Gwynne Monahan - June 22, 2012
Introvert’s Survival Guide for Networking Events

I’ll admit it—networking is one of my least favorite parts of my job. I wish everyone just knew who I was, thought I was fabulous and that my phone was ringing off the hook with more business than I can handle. Unfortunately, that’s not the ...

Ruth Carter - June 20, 2012
When Is a Lawyer Like a Barber?

When it gets right down to it, what lawyers do is all about clients. Those wonderful, awful, charming, annoying, challenging and gratifying people who actually pay you to do your work. So we are declaring it "This Business of Clients" ...

Roy S. Ginsburg - June 11, 2012
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Why Won’t My Partner Cross-Sell Me?

Well, really … why should he? I mean, knowing that people do things for their own reasons and not for yours, what’s in it for your partner to cross-sell you? Why should he introduce you to his client and promote you as someone who could help ...

Merrilyn Astin Tarlton - June 4, 2012
Make the Most of Your 15 Minutes

Whether it's a special trip to meet a client or your daily commute, there's no doubt your travels will be sprinkled with 15-plus-minute periods of “bonus time.” Flight or traffic delays, late clients or other unexpected agenda disruptions that ...

Jason Womack - May 24, 2012
Should Lawyers Care About Klout Scores?

Attorney at Work has been after me for a post about Klout. Try as I might, the drafts are snarky. I simply can't get past my mantra: Until Klout replaces my credit score, I pay it little attention. I say "little attention" because rarely a day ...

Gwynne Monahan - May 14, 2012
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