As I entered my firm’s building the other day, I held the outer door open for several of our young attorneys. When a young woman then turned to hold the inside door open for us, one of the men made a bit of a scene (partly for my benefit, no ...
Otto Sorts - February 14, 2011You'd be surprised how often lawyers who've been laid off or fired express complete incredulity. Usually, the signals have been clear. But since no one wants to believe it can happen to them, they find themselves completely unprepared. Don't let ...
Wendy Werner - February 10, 2011Law firms are investing more in the design and development of their Web sites than ever. But are your visitors any happier? No matter the size of your firm or budget, visitors expect the same intuitive experience they have with CNN.com, WSJ.com ...
Deborah McMurray - February 2, 2011Jordan Furlong | Make a habit each day of thinking in terms of “we,” “our” and “us,” rather than “I,” “mine” and “me.”
Jordan Furlong - January 27, 2011This time of year, many of us resolve to buff up our physical appearance—but what about our personal and professional appearance online? Outside of the home page, lawyer biographies are the most-frequently visited pages on law firm websites. ...
Janet Ellen Raasch - January 24, 2011Poor writing skills can turn off potential clients and others, whether it's in an e-mail message or a formal proposal. It doesn’t matter if you’re the best lawyer for the job because people do draw conclusions based on the quality of your ...
Steven Taylor - January 12, 2011
You already know how to break the ice. You want to surpass the small talk, to get to know the other person. And if that person is a potential client, you hope a genuine and compelling conversation will cultivate a relationship and perhaps lead ...
Steven Taylor - December 14, 2010
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