Managing a Law Firm

According to a Gallup poll on the perceived honesty and ethics of various professions, most people (79 percent) rate lawyers average or low. Just below bankers. Congressmen and car salesmen ranked lowest. How can you convey that you really ...

Effective branding creates a psychological connection between a “thing” and the people who'll willingly pay money for that “thing.” In my own branding, I've always done what came naturally. I didn't start out by thinking about rules or ...

Any nontrivial decision presents a tournament of reasons. Choosing document drafting tools for law practice is a classic case, featuring a complex dance of circumstances, candidates and considerations. This is the third in a series of short ...

Question: My secretary is sick and absent from work a lot. Yet I need someone here every day to help me. What can I do? If your assistant is missing in action more than you like, you can find yourself in a ...

The more I conduct client feedback interviews, the more I realize how few quality contacts lawyers make with their clients outside the substantive legal work being done. The number of times clients fumble for the name of a lawyer who is actively ...

Without the right management tools in your firm, chaos, stress and confusion often reign. If you feel out of control ( Dustin Cole - January 20, 2016

A law practice in chaos is nearly every lawyer's biggest fear. (As if you needed to be told, right?) In the first post in his three-part series "Getting a Grip," Dustin Cole explained how a ...

Upgrading your networking skills is always a good idea, but what about your technology? We asked our legal technology and marketing dream team, “How do you use technology to track and connect with all of those great contacts you’ve ...

For years I’ve heard the mantra, “It’s all about relationships.” At the risk of casting an unwelcome pall in the middle of the holidays, bear with me while I gore this venerable ox, a quaint vestige of the 25-year seller’s market that ended in ...

Last spring at ABA TECHSHOW 2015, Philippe Doyle Gray presented his method for using Evernote to manage contacts, especially during events. For today’s installment of  “Connect the Dots: A Lawyer’s Guide to Networking,” we asked him to ...