Managing a Law Firm

Getting it done. That's where good ideas can fall short. Making a list of action items is one thing. It’s another to start — and finish — checking those items off. Earlier this year, I rounded up a list of attorney “to-do’s” from law practice ...

When it was all over, I took a few days off. When I returned, the managing partner wanted to see me. I entered his office ready to be fired. It was the first big case I had led, and there had been quite a few problems.

In law as in child-rearing, your clients need you to do certain things for them. They need your love in the form of guidance and counsel. They need you to be the expert in their needs, to guide them through the best course of action, and to ...

Recently, a lawyer who said he'd "been given the chance to meet with my dream client" asked for help preparing for that meeting. He allowed that, "they're not adding any new panel counsel yet, but I was still given the opportunity to meet with ...

What’s the “bare minimum” technology a lawyer needs to start up a solo law practice today? For this month's Friday 5+ Tech Tips, we asked practice management tech experts Jim Calloway, Heidi Alexander, Catherine Sanders Reach and Carole Levitt ...

As the holidays approach, a smart lawyer begins to ponder greeting cards for clients and contacts. This year, an electronic greeting may be your best bet to impress without spending a bundle.

Earlier this year, I listened to an episode of the podcast "Invisible Office Hours," where the hosts, entrepreneurs Paul Jarvis and Jason Zook, shared their morning routines. They don't begin their days by checking email and jumping on client ...

I am going to assume that you, dear reader, had no personal information leaked as a result of the Ashley Madison hack. You may have been curious — after all, who didn’t wonder whether they would recognize someone on the list? But let's set that ...

I often begin leadership workshops by asking this question: What do you most look for and admire in a leader, someone whose direction you would willingly follow? What one word would you use to describe him or her? I’ve received hundreds of ...

Question: We’d like to start a client feedback program. What do we need to consider when implementing this type of program? In this edition of "Ask the Experts from the Legal Marketing Association," Jim Jarrell, ...