Managing a Law Firm

Nicole Black explains how online client portals can benefit both lawyers and their clients. 

If you’re a law firm owner or partner, you know the drill — when you’re not working in your business, you should be working on your business. For most of us, that includes a lot of networking — attending mixers, going to lunches, interacting ...

The use of dictation has evolved as an active part of a productive law practice. In many cases, dictation tools are both easily available to a lawyer and completely intuitive as apps for smartphones or tablets. If you have shied away from ...

So it’s August, and you are sitting down to reconcile your bank accounts for July’s activity.

Getting serious about solving that irritating practice management problem but need a little help? Did you know that you can access — at no charge — hundreds of Attorney at Work daily dispatches by simply searching our archives? There you'll find ...

Lawyer, writer and writing instructor Gary Kinder wants lawyers to get to the point quickly in their communications with clients. “Too often lawyers write a letter to the client and won't tell them the answer to the client’s question,” he says. ...

It's unavoidable. If the goal you and your colleagues have set for your firm is a high rate of growth, you are going to be banging your heads against a wall every day. So it’s important to know up front whether that wall is made of bricks or ...

What’s the biggest predictor of a law firm’s success? Hint: It’s not the firm’s bottom line.  1. Clients are canaries. Research into seven failed professional services firms, four of which were law firms, indicates declining client satisfaction ...

Sometime before the Great Recession (Depression?), there existed a quaint notion that people could stop working — at least some of the time. Over the course of recent years, however, the line of argumentation has advanced, with advocates of a ...

Billing. It’s not something we like to talk about, but it is something lawyers have to do regularly, so it deserves some attention. Making sure you capture all of your billable time and produce clear, coherent invoices for it helps ensure you ...