Let me tell you a secret — the biggest distraction in my life is me. No, I’m not wasting time playing Angry Birds or watching Netflix. My challenge? I’m so well-trained to react the moment my laptop or phone lights up, chimes or rings that it’s ...
Ruth Carter - July 14, 2014So you made the decision to go paperless. You've grasped the concepts and technology you need and your systems are mostly set. But when you need to get someone's signature on a document, your best-laid plans come to a screeching halt. That ...
Peggy Gruenke - July 10, 2014Nobody likes talking about money with clients. Nobody. But the conversation gets a whole lot easier when you are confident in what you do, and what you're worth. Right? Maintaining the needed level of self-assurance, though, might be the hardest ...
Joan Feldman - July 3, 2014I recently read an article, Why old school attitudes to technology are hitting ...
Vivian Manning - July 1, 2014Question: What’s the best way to deal with staff performance problems? It seems like attempting to work them out during performance evaluation discussions between the assistant and the lawyer she works for is just going to ...
The Editors - June 30, 2014Practice innovation — at least in terms of pricing, project management and process improvement (the three "P's") — is the focus of the Legal Marketing Association’s P3 Conference, which just wrapped its second year. We asked Steve Nelson to ...
Steve Nelson - June 20, 2014Accepting credit cards is just about the easiest way to ensure clients have no excuse not to pay your bills.
Megan Zavieh - June 18, 2014Oh, I admit I was a little hard on my colleagues, but their idea was an old one we tried years ago to no avail. I guess they felt I was a bit harsh in the process of shooting it down (again) too, because when I left the room, I overheard one of ...
Otto Sorts - June 16, 2014The Annual Super Marketing Conference brings noted legal marketing experts from across the continent together in Boston (and is broadcast broadly beyond) to share their wealth of knowledge in a packed day of panels and presentations. The fourth ...
Sofia Lingos - June 13, 2014Find yourself feeling irritated? Frustrated? Downright grind-your-teeth angry? Maybe you skipped breakfast. And lunch. Maybe your spouse was nasty to you at dinner last night. Maybe you can't stand the way opposing counsel flagrantly ...
Ryan Sullivan - June 12, 2014