Managing a Law Firm

The Welcome Mat
First Client Meeting: Is Yours a Welcoming Law Office?

Does your practice project a welcoming image — or are you sending a different message to prospective clients? In his "Welcome Mat" series, Oklahoma attorney Noble McIntyre offers tips on creating a welcoming law office — from telephone ...

Noble McIntyre - March 25, 2014
iPhone Apps
Is Your Next Client in Your Pocket? Three Business Development Apps

Don't you wish you had a superpower, or at least some handy mobile tools, that would help you get, keep and cross-sell more clients? Well, wish no more. Law firm business development experts are producing apps that can help with motivation, ...

Deborah McMurray - March 24, 2014
Five Questions About Fixed Fees You’re Afraid to Ask

All it takes is a quick eye-popping view of Riverview Law’s television campaign to understand the disruptive force of this InnovAction Award-winning U.K. firm. For law firms stuck on the billable hour, it's likely to be indigestion-inducing. ...

Andy Daws - March 21, 2014
data redundancy
Back That Cache Up: Data Redundancy Is Essential for Law Firms

Nobody ever thinks a data loss is going to happen to them. But it can, and likely will, happen to you, if you practice long enough — and, sometimes, even if you don’t. Inside of the first two years of my first career as a practicing lawyer, ...

Jared Correia - March 18, 2014
Eight Tips for Making the Legal Rankings Lists

Research-based legal rankings have become annual fixtures in law firm marketing calendars, especially as the main directories' cachet increases. Listings can be a great opportunity to publicize and enhance the reputation of individual lawyers as ...

Elizabeth Lampert and Nigel Savage - March 17, 2014
Friday Five
Five Things I Loved about Harvard Law’s Disruptive Innovation Conference

You knew it had to happen. After years of blogs, hashtags and conferences referencing "The End of Lawyers," "Legal Rebels" and "New Normal," the movement finally became — you’ll excuse the expression — "old school." In February, while ...

Ann Lee Gibson - March 14, 2014
Nothing But the Ruth
Lawyers and CLE Courses: What Are You Really Doing?

As I looked out at the audience while teaching a CLE course recently, I started to wonder how many of them were there because they were interested in the material or because they just needed the credit hours. What were they really doing when ...

Ruth Carter - March 10, 2014
Attorney at Work
Getting Real with Aggressive Clients

Ryan Sullivan has advice on setting boundaries and controlling the tone of your interactions with aggressive clients.

Ryan Sullivan - March 6, 2014
boost your productivity
Evernote Can Remember Every Business Card You Collect

No matter how technologically advanced we are as a society, we still follow a tradition that goes all the way back to the 1600s, when calling cards made their debut. Over the next centuries, calling cards were used to announce the impending ...

Daniel Gold - February 26, 2014
Get Feedback from Your Clients

In the legal industry, there is much discussion but scant implementation on the issue of client feedback. Research shows that few firms make the attempt to gather client feedback in any meaningful or systematic way. Should law firms be ...

Sally J. Schmidt - February 20, 2014
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