The practice of law is stressful. And complicated. And, at times, frustrating. Legal marketing and business development need not be. Here are a few back-to-basics tips designed to improve your relationships with clients and colleagues.
Jay Harrington - February 19, 2014The firm I work in is Windows-based, just like the vast majority of North American law firms. When our firm upgraded from Windows 98 to Windows XP, I became a much less grumpy techie. Windows XP delivered the holy grail of computing for me — ...
Vivian Manning - February 17, 2014
During a recent intake call training session, the COO of a large PI firm in New England bragged, “We convert 90 percent of the cases we want." An hour later, after we played four actual intake call recordings from their office ... nobody was ...
Ryan Pitz - February 6, 2014My last post on managing aggressive clients discussed the importance of your "first response." Now we forge bravely ahead to using your physical environment to your advantage. Aggressive clients need to know that while they are under your roof, ...
Ryan Sullivan - February 4, 2014
Yes, it seems we’ve been talking about the big changes coming to the legal profession for a very long time. But when the shift starts making headlines in the general media, it begins to seem more real. When academia begins to roil, you know ...
The Editors - February 3, 2014
When stalking canonical monsters, you get to pack light. For the most part, there’s only the one item you’ll need to finish the job, assuming you can get close enough, and can maintain your nerve. If you’re going to do a werewolf, you need a ...
Jared Correia - January 30, 2014
When it's time to get serious about creating a strategic plan for your law practice, you can easily become mired in budget details, PowerPoints and politics. To get where you want to go, though, you need to set aside the noise and minutiae ...
Fred Miller - January 28, 2014
For law firms, January is a time for decision-making and planning. That means meetings — lots of meetings. Unfortunately, too many of these meetings are a frustrating waste of time. If it helps at all, law firms are not alone in that experience ...
Mike O'Horo - January 27, 2014
If you want to run a successful business, you're going to need some key performance indicators. All businesses focused on growth pay attention to certain key pieces of data that indicate the health of the business. Law firms offer professional ...
Larry Port - January 24, 2014
There's no getting around it. As a lawyer, you must be able to meet the gaze of everyone you speak to, and you should always make eye contact when addressing an audience. Easy to say, of course, but somewhat harder to execute. I’ve heard lots ...
Marsha Hunter - January 23, 2014
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