Managing a Law Firm

irate client
How to Calm an Irate Client in 90 Seconds or Less

At one time or another in your career, you will confront an angry client. Unfortunately, law school does not prepare us for dealing with clients. We are dependent on our own life skills and common sense to handle these situations. Presumably, as ...

Doug Noll - July 20, 2020
organization strategy
Organization Strategy: Spreadsheeting My Professional Life

Ruth Carter explains how a simple upgrade to her organization strategy makes her feel more in control of her projects and her day.

Ruth Carter - July 15, 2020
hand on computer keyboard Law Firm Reopening Advice
Law Firm Reopening Advice from Established Managing Partners

In "Reopening: What Law Firms Need to Know," managing partners share insights into how they are tackling the challenges of resuming business. 

MyCase - July 10, 2020
online court appearances
Five Tips for Online Court Appearances

What best practices are emerging for online court appearances and trials? In June, the College of Law Practice Management hosted the webinar “Litigation, ADR, ODR — The Next Normal?” In addition to discussing the pros and cons of virtual ...

Joan Feldman - July 10, 2020
woman on laptop six law firm recruitment trends
COVID-19 Will Bring Permanent Changes to Law Firm Recruitment and Integration

As with just about everything related to the practice of law, COVID-19 has brought dramatic short-term changes in law firm recruiting and integration of legal talent.

Steve Nelson - July 8, 2020
top 12 Law Firm Management
Hot Topics: Top 12 Law Practice Management Posts of 2020 (So Far)

The most popular practice management topics and practical tips so far in 2020.

Joan Feldman - July 6, 2020
What Clio’s 2nd Legal Trends Report Briefing Says About the State of the Legal Economy

Clio's latest briefing on its Legal Trends Report research is a snapshot of a time period unprecedented in modern history. Jared Correia has five takeaways, not for the faint of heart.

Jared Correia - June 25, 2020
Ask the Experts business development
How Are Law Firms Shifting Business Development Goals and Tactics?

Ask the Experts from the Legal Marketing Association | Too busy? Too slow? How does a lawyer press on with business development efforts during the slowdown? Advice from Lisa Olney and Amy Verhulst.

Legal Marketing Association - June 24, 2020
client interviews
Conducting Client Interviews, Step by Step

A critical aspect of any firm's marketing strategy is understanding how you are perceived by clients. Interviews with your most important clients' key decision-makers will give you that information and more.

Linda Hazelton - June 20, 2020
working from home
Working From Home: Three Essentials for Law Firms

Running a remote law practice isn't easy. Whether you are working from home, the office or somewhere in between, here are quick tips to help you collaborate more effectively with clients and colleagues.

Matthew Laurin - June 17, 2020
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