Markie Johansen is the Content Marketing Specialist at Ruby Receptionists. She is an avid reader, chocolate-eater, and lifelong logophile fueled more by curiosity than actual skill.

Paul Domnick is President of Litera Microsystems, having been President of Litéra Corp from 2014 to 2017. He brings a unique insight into the utility of the Litera Microsystems’ risk management solutions having previously been CIO of Freshfields Bruckhaus Deringer for five years. Follow him on Twitter @LiteraMicro.

Expert contributor.

Expert contributor.

Heidi Alexander is Deputy Director of Lawyers Concerned for Lawyers, where she also leads the Massachusetts Law Office Management Assistance Program (LOMAP). LOMAP provides free and confidential practice management assistance, guidance in implementing new law office technologies, and methods to attain healthy, sustainable practices. She is the author of “Evernote as a Law Practice Tool” and serves on the ABA’s TECHSHOW Planning Board. In 2017, Heidi was appointed to the Massachusetts Supreme Judicial Court’s Standing Advisory Committee on Professionalism. Follow her on Twitter @HeidiAlexander.

Stacey Hanke, a communication expert, is the founder Stacey Hanke Inc. She is the author of “Influence Redefined: Be the Leader You Were Meant to Be, Monday to Monday” and “Yes You Can! Everything You Need From A to Z to Influence Others to Take Action.” Stacey and her team have delivered thousands of presentations and workshops for leaders of Fortune 500 companies including Coca-Cola, Nationwide, FedEx, Kohl’s and AbbVie.

Rich Bracken, Business Development Manager at Stinson Leonard Street, is an expert in providing creative approaches for retaining and developing new clients and advising on leadership and cultural opportunities. He is co-chair of the Legal Marketing Association of Kansas City, a frequent blogger and speaker on leadership and self-improvement and a regular contributor on Fox 4 News in Kansas City. Rich is a music aficionado who carries on a concert in his car every day. Find more at richbracken.com and follow him @richbracken1.

David Garside is executive vice president of escrow and operations for Proper Title (@ProperTitle),the second-largest title agency in Illinois. With more than two decades of experience in real estate transactions, Garside contributes is expertise to the American Land Title Association.

Patrick Lamb is a Fellow in the College of Law Practice Management, a member of the Board of Trustees and Chair of the InnovAction Awards. Pat is recognized as the founder of Valorem Law Group and, more recently, ElevateNext Law, LLP. He is the author of “Alternative Fees for Litigators and Their Clients” and a frequent speaker on the effective use of alternative fees and innovation in the business of practicing law. He blogs at In Search of Perfect Client Service. Follow Pat @ElevateLamb.

Michele Lange is VP, Legal Marketing, for Workstorm. She has more than 15 years of experience in the legal technology industry and earned her J.D. from the University of Minnesota  Law School. Workstorm is an enterprise-grade workplace collaboration platform built for legal professionals. Follow Workstorm on Twitter, Facebook and LinkedIn.

Jeremy W. Richter, of Webster, Henry, Bradwell, Cohan, Speagle & DeShazo, P.C., practices civil defense litigation with a focus on personal and commercial transportation, general business liability, and premises liability. He is the author of the ABA book “Building a Better Law Practice” and a law blog at www.jeremywrichter.com, where he writes on law practice management topics. Follow him on Twitter at @richterjw.

Darryl Isaacs, known as “The Hammer,” is an auto and truck accident lawyer with Isaacs & Isaacs, the Louisville, KY, firm he founded with his father, the late Sheldon Isaacs. Darryl, who recently celebrated 25 years in practice, is licensed to practice in Kentucky, Indiana and Ohio, and earned his J.D. from the University of Louisville Brandeis School of Law. Follow him @IsaacsandIsaacs.

Ernest Svenson is the founder of Law Firm Autopilot, which helps small firm lawyers transform their practices and improve their quality of life. LawFirmAutopilot.com’s online courses and coaching services show how to take advantage of technology to make more money, more easily, so you can spend more time relaxing away from the office. As a nationally recognized speaker, author, podcaster and blogger at Ernie the Attorney, he’s helped hundreds of small firm lawyers transform their practices. Follow him on Twitter @ernieattorney.

Daniel Gold is a lawyer, consultant, technologist, speaker and author. Dan’s mission is to make a difference in the lives of professionals both at work and in life. He is known for his productivity e-books such as “Evernote: The Unofficial Guide to Capturing Everything and Getting Things Done” and “Make It Happen: How to Write, Publish, and Sell Your eBook.” He is also regarded as an expert in e-discovery and IT managed services. Follow him on Twitter at @DanielGoldEsq and @DEGConsulting.

Otto Sorts has been reading law since before Martindale met Hubbell. Of Counsel at a large corporate firm that prefers to remain anonymous, Otto is a respected attorney and champion of the grand tradition of the law. He is, however, suspicious of “new-fangled” management ideas and anyone who calls the profession the legal “industry.” When he gets really cranky about something he blogs at Attorney at Work.