Fred Faulkner is Principal at AIE Digital, LLC, and helps organizations be more successful online. Previously, Fred was the Manager of Digital Marketing at the American Bar Association, where he was responsible for the association’s website and many digital efforts, including working on creation of the award-winning ABAJournal.com. Fred is a Google Analytics Qualified Individual, loves the Internet, and is an amateur photographer. Connect with Fred on Twitter, LinkedIn and Google+.

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Court Cunningham is CEO of Yodle, an online marketing company that helps small businesses — including several thousand lawyers — market their services online to help them connect to potential clients. Follow Court on Twitter @YodleCourt, and find more information at www.yodle.com or by contacting the company at info@yodle.com.

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Expert contributor.

Expert contributor.

Loretta Ruppert is the Sr. Director with LexisNexis Law Firm Practice Management. Loretta brings experience as a previous business owner and legal technology consultant, a manager of professional services for a CPA firm, an accountant, and a subject matter expert for developing back-office software. Probably most relevant, she is a former law firm employee and user of law firm practice management and financial systems. Follow her @LorettaRuppert.

Susan Saltonstall Duncan is President of RainMaking Oasis, Inc., a business development and management consulting firm. She is a founding member of the Legal Marketing Association, an inductee in the LMA’s Hall of Fame and a Fellow of the College of Law Practice Management. In her blog, InFocus – Insights on Legal Practice Strategies and Innovations, Susan considers challenges facing the legal profession and offers remedies and approaches to address them.

Brett Owens Brett Owens is CEO and Co-Founder of Chrometa, an automatic timekeeping software product designed for solo and small firm attorneys. Follow him @brettowens.

Don Wright is is Information Systems Manager for the Association of Legal Administrators(ALA), with 30 years of experience in systems architecture and IT security.

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Expert contributor.

Marian Lee is the Director of Professional Development and Risk Management at Denver-based Brownstein Hyatt Farber Schreck and author of  Building Your Ladder: An Associate’s Guide to Success Beyond Partnership (ABA 2013). An attorney with almost 16 years of practice experience, Marian directs the firm’s professional development programs for attorneys in all offices, including orientation, in-house training, outside CLE opportunities, evaluation systems and other programs that support the professional growth of the firm’s attorneys.

Russ Haskin is the Director of Consulting at LexisNexis Redwood Analytics. Russ has been a trusted advisor to over 200 law firms across the globe ranging from small firms to several within the AmLaw 10. He is a recognized expert in matter management, alternative fee arrangements and profitability consulting. In addition, his research on legal management topics has been published by multiple journals.

Charlie Montiaglo is legal program director for Biscom, is a seasoned IT professional with more than 30 years of experience in application development, IT project management, business development, and channel and direct sales.