Katie Wilson is the Online Marketing Champion at Ruby Receptionists, where she has been since 2009. The company provides personalized live, virtual receptionist service for more than 2,700 attorneys and small businesses throughout North America. Katie is a graduate of Smith College.
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Erik Heels is an MIT engineer; trademark, domain name, and patent lawyer; Red Sox fan; and music lover. He blogs about technology, law, baseball, and rock ‘n’ roll at ErikJHeels.com. In 1992, Erik wrote The Legal List, the first book published simultaneously on the Internet and in print. He is a Fellow of the American Bar Foundation. Follow him @ErikJHeels.
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